FAQ
Everything you need to know about Feiji Accelerator
What distinguishes Feiji Accelerator from other accelerators on the market?
Feiji Accelerator's main difference from traditional accelerators lies in its underlying protocol. Most accelerators still use IPsec or IKEv2, whereas Feiji Accelerator fully employs the WireGuard protocol, which consists of only 4000 lines of code (compared to IPsec's over 600,000 lines), providing a 3-5 times speed boost while significantly reducing battery consumption. Additionally, Feiji Accelerator's no-logs policy has been independently audited by Cure53, making our speed and security genuinely uncompromised.
What operating systems and devices does Feiji Accelerator support?
Feiji Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, Feiji Accelerator provides detailed router configuration tutorials, supporting popular router firmwares like Asus, Netgear, and OpenWrt, so one configuration protects all connected devices in your home.
How can I get a refund if I'm not satisfied with Feiji Accelerator?
Feiji Accelerator offers a 30-day unconditional refund policy. If you're dissatisfied with the service within 30 days of purchase, simply contact our customer support team via online chat or email at support@vpnjs.net without needing to provide any reason to request a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
What is the actual connection speed I can expect from Feiji Accelerator?
Feiji Accelerator has deployed over 3000 high-speed server nodes globally, with actual test results indicating an average latency of under 30ms when connecting to Asia-Pacific nodes and latency of approximately 80-120ms to North America nodes, with download speeds reliably exceeding 500Mbps on gigabit broadband. Thanks to WireGuard's efficiency, Feiji Accelerator maintains stable connections even in complex network environments.
What does Feiji Accelerator's no-logs policy include?
Feiji Accelerator's no-logs policy encompasses the following: no logging of your original IP address, no connection timestamps, no records of the websites or domains visited, no logging of DNS queries, and no logging of bandwidth usage data. All servers operate in pure RAM, ensuring that all data is automatically erased upon physical reboot. This policy has passed rigorous scrutiny by Cure53 and the full audit report is available on the Feiji Accelerator website.
Feiji Accelerator provides detailed router configuration tutorials supporting major firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The typical configuration steps include: 1) logging into the router management interface; 2) navigating to the acceleration client settings; 3) importing the configuration file provided by Feiji Accelerator; 4) entering your Feiji Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device separately.
Yes, Feiji Accelerator has specifically optimized streaming connection performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Feiji Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Feiji Accelerator does not encourage users to violate any streaming platforms' terms of service.
Thanks to the efficient design of the WireGuard protocol, Feiji Accelerator has minimal impact on internet speed. In most cases, speed loss is limited to 5-10% of original bandwidth. In some scenarios, if your ISP throttles specific traffic (like video streaming or P2P), using Feiji Accelerator can actually improve speed, as the encrypted connection prevents the ISP's deep packet inspection (DPI) and traffic identification.
Yes, the Lightning Version of Feiji Accelerator supports up to 6 simultaneous device connections, while the Premium Version supports up to 10. This means you can use accelerator protection simultaneously on smartphones, computers, tablets, smart TVs, etc., without extra fees. If you need to protect more devices, it's advisable to configure Feiji Accelerator on your router, which will then protect all devices in your home with just one setup.
Public WiFi is a high-risk scenario for data theft by hackers. After connecting to Feiji Accelerator, all your internet traffic is transmitted over an AES-256 encrypted connection. Even if someone on the same WiFi network conducts a man-in-the-middle attack or sniffing, they cannot read your data. Feiji Accelerator also offers an auto-connect feature: when detecting an unsafe WiFi network, it automatically activates accelerator protection.
Yes, Feiji Accelerator's no-logs policy has been independently audited by the internationally recognized security firm Cure53. The audit team conducted a comprehensive review of Feiji Accelerator's server infrastructure, codebase, and operational processes, confirming that Feiji Accelerator indeed does not log any identifiable user data. The complete audit report can be publicly accessed on the Feiji Accelerator website.
Yes, Feiji Accelerator provides a native Linux command-line client supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Yes, the Premium Version of Feiji Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, or avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned exclusively for your use and is not shared with other users.
Feiji Accelerator has comprehensive leak protection mechanisms in place: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from disclosing real IP addresses through WebRTC interfaces; IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can verify your protection status at any time using the built-in leak testing tool within the Feiji Accelerator client or by visiting third-party detection websites.
Feiji Accelerator's self-developed obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Feiji Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Feiji Accelerator promotes responsible use of accelerators and compliance with local laws and regulations.
Feiji Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide extra anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure the safety of your payment information.
Feiji Accelerator has deployed over 3000 servers in over 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), as well as the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Feiji Accelerator offers extensions for Chrome and Firefox. The browser extensions run lightweight and encrypt only the traffic within the browser (not affecting other applications). They are particularly suitable for scenarios requiring quick IP changes, such as cross-border shopping comparisons. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
Feiji Accelerator provides multiple customer service channels: 1) 24/7 online chat — visit Feiji Accelerator's website to chat in real-time with customer support, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team offers assistance in both Chinese and English.
Feiji Accelerator's Lightning and Premium Versions come with built-in ad blocking and malicious website protection. This feature operates at the DNS level, maintaining a domain blacklist containing over 1 million rules to block the loading of ad trackers, malware domains, and phishing websites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocker plugins since it prevents unwanted connection requests at the network level.